Utilizing Social Media For Your Card Shop

This is part of an ongoing series of posts in which SportsCardBlog.net is working to help card shop owners “Save the Card Shops”. We’ve been working with collectors and utilizing the knowledge within the hobby to create more business and a better environment for sports card shop owners and collectors alike.

From what I understand, there are still many card shop owners out there who don’t utilize the internet in order to help their business and bring customers into their stores. In today’s marketplace, not having an internet presence for your store is practically destroying your business.

There are several simple and free ways to market your card shop online to your customers and future customers and that is through social media.

The biggest places to utilize social media are Facebook, Twitter, and YouTube. However there are several other hobby oriented sites as well where you can find new customers and interact with customers as well.

We’ll start with the big three.

Facebook

Creating a Facebook page is simple and it’s something that collectors around the world use. Create a page using your shops name and make sure to include the address, phone number, as well as store hours.

Continuing to post information is vital, so posting when new products arrive is a great way to start. I also recommend if you have customers that bust product in store to take photos and show off those big hits that come from your shop. You can spend some time engaging with your customers as well. All of this takes up very little time and is a great place to promote your shop.

Make sure your customers know you have a Facebook page as well by printing out a simple sign with the Facebook logo saying “Find us on Facebook!”

Twitter

Twitter is a great place to get out information as well as speak directly with the companies representatives on a more personal level.

As with a Facebook page, create a Twitter username with your card shop names and make sure to fill in other information on how to find your shop in the “About Me” area. You can post about when your products are released and keep in contact with your customers and company representatives about their products that you sell.

You can also engage in discussion with other collectors and follow collectors to see what’s getting popular in the hobby or what products they are looking to open so you have it available in your shop.

I’ve seen companies even “retweet” card shop tweets about big pulls from their products. Collectors follow the companies as well so if a collector sees that a shop is close by and they may not know about it, that’s another possible new customer and at least a new “follower” of your tweets. You tweet that you got a new product in for a great price, your customers see it and they’ll want to pick it up.

Again, post at your shop that you have a Twitter account so your customers know to follow you.

YouTube

Every card shop should be opening product for customers. What a better way to open product on camera and posting it for the world to see?

Sharing your YouTube videos with customers and people from around the world is a good way to promote your site. People are always on YouTube wanting to see breaks and what kind of cards are being pulled. (You can even link to your videos on the above channels.)

I’ve seen people share their breaks of Panini products and Panini has featured their shop in their “best hits of the month” videos which are seen by thousands of collectors around the world.

Unlike the other mediums the visual appeal of YouTube is perfect for sports card collectors. Nothing like seeing a full box or case of product being opened.

Forums/Blogs

If you aren’t reading and interacting in collectors forums and blogs you are really missing out on information.

Do you know what “group breaks” are? This is a popular trend in the hobby I will go over in the future, but the only way you could have learned about them is through blogs and forum sites.

Do you know what the hottest products are that collectors are most excited about? Do you know what bloggers have found wrong in certain products that may have affected your customers? If you aren’t reading and participating, you aren’t in the know and it affects your sales by either not being knowledgeable or not being prepared.

Check out the links I have on the right sidebars for great blogs and communities around the web.

These are a number of ways to get your shop out there on the internet and interacting with your customers and future customers. It makes your shop more visible, keeps customers in the loop about products, and it shows that you actually care about your shop as you are knowledgeable and friendly with your customers.

As with all these posts, I invite collectors to share their thoughts about card shops using social media and some recommendations collectors may have to interact with card shops.